Privacy Policy: Level Up AI PTY LTD

Effective date: July 29, 2026

1. Who we are
Level Up AI PTY LTD (ABN: 91 699 101 098 is an Australian business. This Privacy Policy explains how we collect, use, store, and disclose personal information.

2. What we collect
We may collect personal information such as:

Name

Email address

Phone number

Business name and role

Information you submit through our forms, messages, or bookings

We may also collect technical information such as IP address, device details, and website usage data.

3. How we collect information
We collect information when you:

Submit a form on our website or landing pages

Book an appointment

Contact us by email, phone, SMS, or social media

Interact with our ads or website

4. Why we collect and how we use information
We use personal information to:

Respond to enquiries and provide services

Book and deliver demos, onboarding, and training

Send service updates and communications you consent to receive

Improve our marketing, services, and customer experience

Comply with legal obligations

5. Marketing communications and consent
If you opt in, we may contact you by email, SMS, phone, or other electronic means. You can opt out at any time:

Email: use the unsubscribe link where provided

SMS: reply STOP

Or contact us using the details below

6. Disclosure of personal information
We may share information with service providers that help us operate our business, such as:

CRM and marketing platforms (including GoHighLevel)

Email and SMS providers

Analytics and advertising platforms

We do not sell your personal information.

7. International data handling
Some providers may store data outside Australia. We take reasonable steps to ensure appropriate safeguards are in place.

8. Data security and retention
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. We retain information only as long as necessary for business and legal purposes.